A social music platform built around what you listen to.
Last updated: September 6, 2026Something broken, confusing, or missing? Write to us. Livil is built by a very small team, so a real person reads every message — usually within two business days.
The quickest route is from inside the app: Profile → settings icon → Contact the team. That sends your app version along with the message, which is the single most useful thing for tracking a bug down.
If you cannot open the app, email us instead:
Every post, comment and story has a report option behind its … menu, and any account can be blocked from its profile. Reports are reviewed and acted on — content that breaks the rules is removed and repeat offenders lose their accounts.
If something needs urgent attention, email us with the username and a description and we will look at it directly.
Livil hosts music uploaded by its users. If you own the rights to a work that has been uploaded without your permission, email us with the link to the post, the work concerned, and confirmation that you hold the rights. We remove infringing content and terminate the accounts of repeat infringers.
To delete your account and the data attached to it, see Delete Your Account. For what we collect and why, see our Privacy Policy. For how we protect younger users, see Child Safety.
Use Forgot password on the sign-in screen to receive a reset link. If you signed up with Google or Apple, use that same button to sign back in — a password will not have been created for you. If the reset email does not arrive, check your spam folder before writing to us.
Including these makes a fix far faster: your username, your device and OS version, the app version (Profile → settings, shown at the bottom), and what you expected to happen versus what actually did.